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New York State Thruway Authority

TRANSalert Email Mobile Device Information

Important Information for Cell Phones and Other Mobile Devices Using Text Messaging With Our Service

  • When signing up for this service you have a choice of receiving email messages in one of the following formats:
    • Standard email format: Emails sent from this service in the Standard email format will exceed 160 characters.  This message type is best if you will be retrieving your emails on a personal computers AND may also be used with some mobile devices like PDA's or Blackberry devices that can handle email messages larger than 160 characters.
    • Short message format: Emails sent from this service in the Short message format will typically be 160 characters or less BUT may exceed 160 characters.  This message type is better for mobile devices like cell phones or pagers that limit the message length.  
  • Mobile service providers handle email messages sent to mobile devices differently, it is best to check with your service provider to understand how email/text messaging works, how to receive them on your personal mobile device and what additional charges you may incur based on your account and/or service plan.
  • Depending on your mobile service provider, text messages are typically limited to 160 characters, after which the message may be truncated or sent over several text messages.  Your service provider may charge for each text message.  Contact your mobile service provider to find out how text messaging works with your mobile device.
  • Depending on your mobile device (cell phone, pager, etc), your mobile service provider may convert email messages to a text message format. Contact your mobile service provider for more information about receiving email messages on your mobile device.
  • Your mobile service plan may have a limit on the number of text messages you are able to receive per month.  Once this limit is reached, you may be charged on a per message basis.  Contact your mobile service provider to find out if you have limits on text messaging.

NOTICE: Effective November 1, 2009, New York State Vehicle and Traffic Law Section 1225-d prohibits the operator of a motor vehicle from using any portable electronic device while such vehicle is in motion. In this regard, portable electronic device includes, but is not limited to, cell phones, personal digital assistants, handheld devices with mobile data access, laptop computers, pagers, broadband personal communication devices and other portable computing devices. This prohibition applies to viewing, taking or transmitting images, and to composing, sending, reading, viewing, accessing, browsing, transmitting, saving or retrieving email, text messages or other electronic data.

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