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New York State Thruway Authority

TRANSalert Email Sign-up

The New York State Thruway Authority offers TRANSalerts, an email service to its customers that provides real-time information about major incidents that may affect travel on the Thruway. You can get TRANSalerts via Twitter by following ThruwayTraffic Leaving NYS Thruway Authority's Website or by signing up for e-mail and text message alerts below.

Sign up for Email Alerts

Please review the Authority's TRANSalert Disclaimer and Privacy Policy This link opens a new window.  before signing up for this service.

A valid email address is required.  Fill out the required information and submit the form below.  After you have submitted the form, you will receive a confirmation email.  Please follow the instructions in that email to confirm and activate your subscription.  You will not receive any email alerts until your subscription has been activated.

* Indicates field is required

Step 1: Enter Name and Email Address:

How to enter a cell phone/pager email address This link opens a new window. 

Step 2: * Select message length:

Email alerts can be sent to any device capable of receiving email or text messages, including personal computers and mobile devices (cell phones, PDAs and text pagers).

Email messages from this service may exceed 160 characters. Before using this service with your cell phone or other mobile device please read and understand how this service will format and send messages. This link opens a new window. 

  • Standard email: Select this format if you will be retrieving your emails on a personal computer.  Messages will contain more than 160 characters per email.  This format may also be used with some mobile devices like PDAs or Blackberry devices that can handle email messages larger than 160 characters.

  • Short message: Select this format if you will be retrieving your email on a mobile device (cell phone, pager, etc.) that is typically limited to 160 characters or less.


Step 3: * Select the days/times to be alerted:

Specify the day(s) of the week to be notified:


Specify the time(s) to be notified:



Step 4: * Select a Mainline Range and/or Section(s):

The Thruway's 496-mile mainline connects New York City and Buffalo, the State's two largest cities.

Other Thruway sections make direct connections with the Connecticut and Massachusetts Turnpikes, New Jersey's Garden State Parkway and Interstate 287, and other major expressways that lead to New England, Canada, the Midwest and the South.

You may select any combination of a starting and ending point on the Thruway Mainline and/or select any desired section(s) below.

AND/OR Select a Section(s):

View Sections on a map This link opens a new window. 

I-84 TRAFFIC ALERTS - Operation and maintenance of Interstate 84 is the responsibility of the New York State Department of Transportation as of Monday, October 11, 2010. As of October 11, 2010, the New York State Thruway Authority will no longer send traffic alerts for I-84. For I-84 traffic updates, please visit Leaving NYS Thruway Authority's Website .

Step 5: * Agree to Terms and Submit Data:


NOTICE: Effective November 1, 2009, New York State Vehicle and Traffic Law Section 1225-d prohibits the operator of a motor vehicle from using any portable electronic device while such vehicle is in motion. In this regard, portable electronic device includes, but is not limited to, cell phones, personal digital assistants, handheld devices with mobile data access, laptop computers, pagers, broadband personal communication devices and other portable computing devices. This prohibition applies to viewing, taking or transmitting images, and to composing, sending, reading, viewing, accessing, browsing, transmitting, saving or retrieving email, text messages or other electronic data.

Hold Feature:  The Authority offers a "Hold" feature that will allow you to place your subscription on hold.  TRANSalert emails will not be sent to your email address while in hold status. This option may be useful if you are going on vacation and do not want to receive emails during that time. 

After you submit your information and activate your subscription, you will be able to use the "Hold" feature by simply updating your profile information and checking the "Hold" option.

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The New York State Thruway Authority does not use email addresses or other information provided for any purposes other than their original intended use.  For more information, please see our Privacy Policy. This link opens a new window. 

TRANSalert Disclaimer

The New York State Thruway Authority (Thruway Authority) provides these email traffic alerts as a public service travel planning tool.  The Thruway Authority endeavors to publish the most accurate, up-to-date information available.  However, because traffic conditions change rapidly, the Thruway Authority cannot and does not guarantee the accuracy of this information.  There are often delays between the time an incident occurs and the time it is reported to the Thruway Authority and posted to the traffic alert information system.  Also, lane and road closures may exist that have not yet been reported to the Thruway Authority.  Therefore, these email traffic alerts are intended for general information purposes and the Thruway Authority advises all receivers of these alerts that they should not be relied upon without independent verification.

The Thruway Authority, its officers, employees and agents, shall not be liable for, and recipients of these email traffic alerts expressly agree not to make any charges or claims for, damages or losses of any kind arising out of receipt or inability to receive these email traffic alerts, the use or reliance on these alerts or their content, or any computer or software problems experienced in association with these alerts.  The Thruway Authority will not provide any technical support for receivers of these email traffic alerts.

The information in these email traffic alerts is the property of the Thruway Authority.  Receivers of these email traffic alerts shall not sell, use in any process for value added product, or otherwise distribute for profit in any form, any portion of these email traffic alerts or the information contained therein without the express written permission of the Thruway Authority. 

- End of Disclaimer -

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