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New York State Thruway Authority

E-ZPass Contact Information

Toll Free Phone Number and Hours

1-800-333-8655

Monday-Friday - 7:00 AM to 7:00 PM
Saturday - 8:00 AM to 12:00 PM

Website: www.e-zpassny.com Leaving NYS Thruway Authority's Website 

Customer Account Correspondence

E-ZPass Customer Service Center
P.O. Box 15187
Albany, New York 12212-5187

Applications and Returned Tags

E-ZPass Customer Service Center
P.O. Box 149001
Staten Island, NY 10314-9001

Violation Payments and Inquiries

E-ZPass Customer Service Center
P.O. Box 15186
Albany, New York 12212-5186
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