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For Immediate Release: 03/25/24
Contact: Office of Media Relations and Communications | (518) 471-5300 |


New Warners Service Area Features Burger King, Chick-fil-A, Starbucks, Applegreen C-Store, Taste NY Products and More

Location is the First of Five Select Service Areas to Include an Adult Changing Station

According to Applegreen, Reconstruction or Renovation of 25 of the Thruway’s 27 Service Areas on Schedule to be Completed by the End of 2024

The New York State Thruway Authority today announced the reopening of the new Warners Service Area (I-90 westbound mile marker 292) in Warners, NY. The location is the 15th new service area to open to Thruway customers as part of the $450 million private investment to redevelop and modernize all 27 Thruway service areas and the first of five select service areas that will include an adult changing station to improve accessibility for all motorists.

“The Service Area Redevelopment project is more than halfway complete, and with the opening of the Warners Service Area, we’re increasing accessibility for motorists with the addition of an adult changing station,” Thruway Authority Acting Executive Director Frank G. Hoare, Esq. said. “Adult changing stations provide those with special needs a safe and secure space for caregivers to provide assistance. We thank Senator Helming for her collaboration in this effort.”

Thruway Authority Board of Directors Chairperson Joanie Mahoney said, “With the Service Area Redesign project more than halfway complete, it’s important to recognize the addition of adult changing stations at five select service areas. Senator Helming’s support was instrumental in making this a reality and I’d like to thank her for her tireless advocacy on behalf of those with disabilities and their families and caretakers.” 

Senator Pam Helming said, “Several years ago, I began conversations with the Thruway Authority about the need for adult changing stations at service areas. Board chair Joanie Mahoney was immediately receptive to the idea and took steps to make this happen as part of the planned service area improvements. I would also like to thank Acting Executive Director Frank Hoare for seeing this plan through. The opening of the first of five adult changing stations is welcome news to me, but more importantly, to our citizens with disabilities and special needs and their families and caregivers. These stations are about dignity and respect, and on a practical level, will help families plan their travel to meet their needs. I will always work to expand accessibility for individuals with disabilities and special needs and provide every opportunity they deserve.”

In addition to the Warners Service Area, an adult changing station will be included in the Angola, Ontario, Pattersonville and Sloatsburg service areas. A map with anticipated reopening dates can be found at


The Warners Service Area is located on I-90 westbound between exit 39 (Syracuse-Fulton-I-690-NY Route 690) and exit 40 (Weedsport-Auburn-NY Route 34).

New restaurant options include:

  • Burger King
  • Chick-fil-A
  • Starbucks (Drive-Thru)
  • Applegreen C-Store
  • Taste NY Food and Drink Products

Other amenities include:

  • Outdoor seating
  • Dog walking area
  • Private nursing area
  • Adult changing station
  • Digital tourism kiosk
  • Four Level 3 high speed EV chargers**

**Available at a later date


All 27 service areas are being redeveloped as part of a $450 million public-private partnership with Empire State Thruway Partners. No toll or tax dollars are being used for construction.

As part of the project, Applegreen will be installing at least four universal fast charging stations (Level 3) at every service area with up to 350kW of power that support all electric vehicles, including Teslas, with up to 8 chargers at the larger locations. Currently, there are 41 Level 3 chargers available statewide with more than 70 scheduled to be available by the end of 2024. The Thruway Authority plans to create a robust, end-to-end corridor of more than 130 fast charging EV stations with an average of 30 miles between each location system wide by the end of this project. A list of charging locations can be found HERE.

Customers can learn more about the project on the Thruway Authority’s website. Customers can view a project map, photo gallery and renderings and more information about the planned amenities and services.

In 2023, motorists took more than 396.9 million trips and drove 8.1 billion miles on the Thruway. The Thruway Authority’s service areas are open 24 hours a day and offer motorists a variety of food and beverage options, restroom facilities and fueling for passenger and commercial vehicles. Taste NY Farm Markets and Tourism Information Centers are also available at select locations.