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For Immediate Release: 4/19/23
Contact: Office of Media Relations and Communications | (518) 471-5300 |


The New York State Thruway Authority will hold public hearings on the proposed toll adjustments on the New York State Thruway system. Tolls remain frozen system-wide through 2023. 

On Dec. 5, 2022, the New York State Thruway Authority Board of Directors authorized the start of the public process for a toll adjustment. The toll adjustment process includes public hearings, receipt and consideration of public comments, and ultimately final consideration by the Thruway Authority Board of Directors by the end of the year. The Thruway is a user-fee supported roadway and receives no dedicated federal, state or local tax dollars.

Five public hearings are scheduled including four in-person public hearings across New York State and one virtual public hearing.

The public hearings will be held on the following dates:

  • Monday, May 8, 2023
    4 p.m. – 7 p.m.
    NYS Thruway Authority Buffalo Division Headquarters
    455 Cayuga Road, Suite 800
    Cheektowaga, NY 14225
  • Tuesday, May 9, 2023
    4 p.m. – 7 p.m.
    NYS Fairgrounds (Bistro Room)
    581 State Fair Blvd
    Syracuse, NY 13209
  • Tuesday, May 16, 2023
    4 p.m. – 7 p.m.
    Palisades Center (Adler Community Room)
    1000 Palisades Center Drive
    West Nyack, NY 10994
  • Monday, May 22, 2023
    5 p.m. – 8 p.m.
    Glenmont Elementary School
    328 Route 9W
    Glenmont, NY 12077
  • Monday, June 5, 2023
    4 p.m. – 7 p.m.
    Virtual Public Hearing

Individuals attending the public hearings will be required to sign in to offer remarks. Speakers will be called up in the order that they signed up and written comments will be accepted at the meetings as well. Speakers will have five minutes each to offer their remarks related to tolls and the current proposed toll adjustment. Remarks should be directed to panel members, not the audience and specifically relate to this topic.

Virtual Public Hearing

The virtual public hearing will be held online through Cisco Webex events and streamed online at

Individuals may register at to comment during the virtual public hearing. They will be required to provide their name, phone number and valid email address. A confirmation email will be sent to speakers with instructions on how to participate in the Webex hearing.

On the day of the virtual hearing, a link will be available on for individuals to watch the hearing.

Individuals may also submit comments by email to or mail in comments to:

Toll Comments
c/o Legal Department
New York State Thruway Authority
200 Southern Blvd.
P.O. Box 189
Albany, NY 12201-0189

Any potential toll adjustments along the Thruway system are subject to the State Administrative Procedure Act (SAPA), the Public Authorities Law and the State Environmental Quality Review Act.

Relevant materials including the report from Stantec, the Authority’s independent traffic consultant, along with information on the toll adjustment and proposed rates, can be found on the Thruway Authority’s website.

Accommodations for the public hearings may be made by contacting the Thruway Authority one week prior to the hearing via email at or by calling the Thruway Authority’s Bureau of Equal Employment Opportunity and Diversity Development at (518) 471-4321 or (800) 253-6244 (deaf or hard of hearing may use NY Relay Service 711).