What is Cashless Tolling
Avoid Violation Fees | Billing
How Does it Work?
Cashless Tolling is a new innovative method of toll collection used on the entire Thruway. With Cashless Tolling, all vehicles simply drive under a tolling gantry and enjoy the benefits of reduced congestion, enhanced safety, and reduced air pollution.
E-ZPass Customers- Toll transactions are directly debited from the E-ZPass account.
- Properly mount your E-ZPass Tag on the windshield to ensure you receive the discounted toll rate.
- Be sure to keep your E-ZPass account up to date with your current address, license plate(s) and payment information to avoid receiving toll bills.
- You can have up to four E-ZPass Tags per account.
- E-ZPass offers several discount plans.
- Sign up for text alerts to receive important account information.
- Tolls NY app - Easily access/maintain your E-ZPass account.
- Sign up for E-ZPass
Tolls by Mail Customers- If you don’t have E-ZPass, an image of the license plate is used to send a Toll Bill to the vehicle’s registered owner using the address on file with DMV.
- Toll Bills are mailed approximately 30-45 days after your first date of travel.
- There are several options to pay your Toll Bill:
- Online: Tollsbymailny.com
- Cash: Tollsbymailny.com/Cash
- Phone: 1-844-826-8400
- App: Tolls NY app download
- Mail: See coupon on Toll Bill
- Online: Tollsbymailny.com
- Sign up to receive a text when your tolls are available to pay.
- Motorists traveling in a Rental Vehicle can learn more about paying your tolls .
- Toll Bills are sent to the vehicle’s registered owner using the address on file with DMV. Make sure your vehicle registration address is up to date with DMV.
- If you don’t want to wait for the Toll Bill to be mailed, sign up to receive a text when your tolls are available to pay.
- Pay your Toll Bill by the due date.
- If payment is not received by the due date, a second Toll Bill is sent with a $5 late fee.
- An unpaid second Toll Bill escalates to a violation, which includes a $50 fee per violation notice.
- If the violation is not paid within 30 days, it may be referred to a collection agency.
- Failure to respond to three or more Notices of Violation within a five-year period may result in suspension of a motorist’s vehicle registration by the New York State Department of Motor Vehicles under 15 NYCRR 127.14.
Cashless Tolling Billing Segments
When the ticketed system converted to cashless tolling, the Thruway’s toll rate structure did not change. There may be, however, some slight changes to the way transactions are displayed on E-ZPass statements and Tolls by Mail invoices.
The Thruway ticketed system has been divided into 14 segments; 6 start/end segments (brown) and 8 fixed toll segments (green). In the illustration below, the brown and green highway gantries represent the tolling segments. These brown and green highway gantries are located between exits. The blue gantries are located on the entry/exit ramps of the Thruway.
Each time a driver travels under a fixed toll gantry (green), the toll will display on an E-ZPass statement or toll bill invoice as a fixed toll transaction (e.g., Entry Plaza 35 and Exit Plaza 36).
For each start/end segment (brown), the toll will be based on where you entered and exited. When a driver travels through multiple segments, multiple transactions will appear on their statement/invoice.
NY E-ZPass Statement Sample
Below is an example of a customer who traveled roundtrip from 34A to 37. The customer traveled under two fixed toll segments (green), one start segment (brown) and one exit ramp gantry (blue). Using the new gantry system, a greater number of transactions will appear on the statement and the cost of the toll remains the same for NY E-ZPass customers. The same transactions will display on the return trip.
Tolls by Mail Invoice Sample
Below is a Tolls by Mail invoice sample for a customer who traveled from Exit 17 to Exit 24. The customer entered the Thruway on an entry ramp gantry 17 (blue) and continued to travel under one end segment 23 (brown) and one fixed toll segment 24 (green). Using the new gantry system, a greater number of transactions will appear on the invoice, in addition to a $2.00 administrative surcharge per billing statement.
Cashless Tolling
