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NYS Thruway HQ

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For Thruway Emergencies 
(accidents, disabled vehicles, police emergencies)

Call 911

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    Contact Us

    The Thruway Authority operates and maintains the longest user-fee supported road system in the nation and is committed to delivering high levels of safety and service to its customers. Thruway Authority employees take great pride in their work and look forward to addressing customer questions, comments and concerns.

    MEDIA ONLY: If you are a member of the media, please call 518-471-5300 during regular business hours or email [email protected]   to submit an inquiry after hours.  *If you need tolling assistance, please use Public Info email address below.

    Note: The Authority occasionally receives mail addressed to the Governor of New York (this mail gets forwarded). If you would like to reach the Governor, you may do so directly by visiting https://www.governor.ny.gov  .

    Contact Us by Email

    Contact the Thruway Authority by using the e-mail below

    Email Us 

    Thruway Phone Numbers

    Helpful Thruway Phone Numbers

    Call Us 

    Thruway Addresses

    Addresses and directions

    Important Locations 

    By Email

    General Inquiries: (please include your name, E-ZPass account number or license plate number, and a phone number you can be reached at)

       [email protected]

    Employment Opportunities:

       [email protected]

    By Phone

    Toll-Free Thruway Phone Numbers
    Thruway Contact Toll-Free Phone Number

    Toll Bill Questions and Information

    1-800-333-8655

    Traffic and Road Conditions

    1-888-GO511NY (888-465-1169) or 511

    Thruway Emergencies (accidents, disabled vehicles, police emergencies)

    1-800-842-2233 or 911

    TTY/TDD (Text Telephone/Telephone Device for the Deaf)

    NY Relay Service 711

    E-ZPass & Toll Bill Information

    1-800-333-8655

    Commercial Post-Paid E-ZPass Account Information

    1-800-468-9946

    Report Potholes (any State-owned highway, including the Thruway)

    1-800-POTHOLE (768-4653)

    Other Helpful Thruway Phone Numbers
    (Regular Business Hours, Eastern Time):
    Thruway Contact Phone Number

    Lost and Found

    518-436-2700

    Media and Government Relations

    518-471-5300

    Governor Mario M. Cuomo Bridge Bicycle/Pedestrian Path

    518-471-5300

    Accident Report Requests

    518-471-4450

    Advertising Devices/LCV Records

    518-436-2793

    Albany Division Headquarters

    518-436-2700

    Auction/Sale Program

    518-436-2731

    Buffalo Division Headquarters

    716-631-9017

    Cellular Tower Services

    518-436-2785

    Claims for Vehicle Damage

    518-436-2981

    Fire and Ambulance Services

    518-471-4440

    Intelligent Transporation Systems Information

    518-436-2814

    Long Tandem Operations Inquiries

    518-436-2816

    New York Division Headquarters (Suffern)

    845-918-2500

    New York State Thruway Administrative Headquarters

    518-436-2700

    Personnel/Recruitment

    518-436-2725

    Purchasing/Procurement

    518-436-3160
    518-471-4442 (FAX)

    Special Hauling Permits

    518-436-2793

    State Police (Troop T)

    518-436-2880

    Syracuse Division Headquarters

    315-438-2300

    Towing/Roadside Services

    518-436-3079

    Service Area Information

    518-436-2831

    Use of Thruway Right-of-Way (utilities, etc.)

    518-436-2785

    Thruway Addresses

    Administrative Headquarters
    200 Southern Blvd.
    P.O. Box 189
    Albany, NY 12201-0189
    (518) 436-2700

    Map of Thruway Headquarters building

    New York Division Suffern
    Suite 400
    4 Executive Blvd.
    Suffern, NY 10901
    (845) 918-2500
     

    Sections:

    The New York Division includes the following sections of the Thruway:

    • Between Exits 1 (Yonkers) and 18 (New Paltz)
    • Cross Westchester Expressway (I-287) - The 11-mile link between the mainline Thruway (I-87) and the New England Section (I-95).
    • Garden State Parkway Connector - A 3-mile link between mainline Thruway (I-87) and New Jersey’s Garden State Parkway.
    • New England Thruway (I-95) - The 15-mile section runs between New York City and Connecticut.

    WESTCHESTER LANDING
    333 South Broadway
    Tarrytown, NY 10591
    (518) 471-5300

    ROCKLAND LANDING
    1200 Route 9W
    South Nyack, NY 10960
    (518) 471-5300

    For visitor information and directions, visit the Governor Mario M. Cuomo Bridge website  .

    Albany Division
    200 Southern Blvd.
    P.O. Box 189
    Albany, NY 12201-0189
    (518) 471-5940
     

    Sections:

    The Albany Division includes the following sections of the Thruway:

    • Between Interchanges 29 (Canajoharie) and 19 (Kingston)
    • Berkshire Connector (I-90) - The 24-mile Berkshire Section provides a direct connection with the Massachusetts Turnpike.

    Syracuse Division
    6040 Tarbell Road
    Syracuse, NY 13206
    (315) 438-2384
     

    Sections:

    The Syracuse Division includes the following sections of the Thruway:

    • Between Interchanges 29 (Fort Plain) and 45 (Victor)

    Buffalo Division
    455 Cayuga Road
    Suite 800
    Cheektowaga, NY 14225-0121
    (716) 631-9017
    1-800-628-4431

    Sections:

    The Buffalo Division includes the following sections of the Thruway:

    • Between Interchanges 45 (Victor) and 61 the Pennsylvania State Line
    • Niagara Thruway (I-190) - A 21-mile link between the mainline Thruway (I-90), through the City of Buffalo, to the Niagara Expressway in the City of Niagara Falls. 

    Vehicle Damage Claim

    Vehicle Damage Claim Form

    (TA-W1552)

    Complete the Vehicle Damage Claim Form (TA-W1552) and submit it by:

    • Mail
      • New York State Thruway Authority
        Attn: Claims Unit
        P.O. Box 189
        Albany, NY  12201-0189
    • E-Mail
    • Fax
      • (518) 471-4340

    To contact the Claims Unit, please call (518) 436-2981 and leave a message. A representative will get back to you. 

    The Legal Department will review your claim and respond in writing within approximately 8-10 weeks after the completed form is received.  Submitting this claim form does not guarantee payment or reimbursement. 

    Claims for incidents occurring on the Cross Westchester Expressway (CWE) I-287 are handled by the New York State Department of Transportation (NYSDOT). Please contact NYSDOT at https://www.dot.ny.gov/divisions/legal-services-division/smallclaims   for more information on how to file a claim.

    Note: This form is not a Notice of Intention to make a claim in the Court of Claims.  You must pursue the remedies available under the Court of Claims Act.  Under this Act, there is a 90-day notice requirement, and the Thruway Authority advises you to seek the assistance of an attorney for further information.

    FOIL Request

    The Freedom of Information Law (FOIL), Article 6 (Sections 84-90)   of the NYS Public Officers Law, provides the public right to access records maintained by government agencies with certain exceptions.

    Record means any information kept, held, filed, produced or reproduced by, with, or for this agency, in any physical form whatsoever including, but not limited to, reports, statements, examinations, memoranda, opinions, folders, files, books, manuals, pamphlets, forms, papers, designs, drawings, maps, photos, letters, microfilms, computer tapes or disks, rules, regulations or codes.

    Please be advised that you do not need to submit a FOIL request to obtain records of Thruway Authority Board meetings and minutes. These records can be accessed on the Authority's website under the Open Webcasts & Correspondence section.

    Resources:

    When submitting a FOIL request:

    • Be as specific as possible in describing the requested records. Include relevant dates, names, descriptions, etc. See suggested language   for a FOIL request from the Committee on Open Government.
    • If records are available, specify how you want them sent, i.e., via US mail, e-mail or fax. We may choose to send the records by U.S. mail, if you have requested a large volume of records, for security or other important reasons. We will notify you of any charge for reproducing such records before they are sent to you.
    • Include your e-mail, mailing address and fax number, as well as a telephone number where you can be reached during business hours, if it is necessary to clarify your request.
    • Please note that the agency is not required to create a new record in response to FOIL requests.
    • FAQs about the Freedom of Information Act 
    Submit a FOIL Request
    • Online:
      The online FOIL request system allows you to submit, track and correspond regarding your pending requests and receive records electronically. You can quickly and easily create a customer account. 
       
    • Mail a written request to:
      Records Access Officer
      New York State Thruway Authority
      200 Southern Boulevard
      Albany, New York 12209
       
    • E-mail a written request to:
      [email protected] 
       
    • Fax a written request to:
      (518) 433-4962
       
    • Submit a request for records in person:
      The Thruway Authority headquarters is located at 200 Southern Blvd, Albany, New York.  Security will contact the Records Access Office, and a staff member will provide assistance.  Please be advised records require review prior to disclosure and may be located at a different location. As a result, documents and records will not be immediately available.  To ensure access to records, you should make an appointment in advance.

    Foil

    Within five business days of the receipt of a written request for a record reasonably described, we will send you a letter either: making such record available; denying such request in writing; or furnishing a written acknowledgment of the receipt of such request. If you have not received a letter within five business days, please contact us at 518-436-2840 or [email protected]

    An acknowledgment letter will provide you with an estimate of when the records you request will be available, which shall be reasonable under the circumstances of the request. This date is determined by the number of documents you request, their format, their availability, the time it takes to redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors. 

    If the records you request require a fee to be paid, you will be notified prior to the records being released to you. Unless a different fee is otherwise prescribed by statute, Public Officers Law §87(1) authorizes an agency to charge a fee of 25¢ per copy for copies of records up to 9”x 14," or the actual cost of reproducing a record. In determining the actual cost of producing a record, an agency may include only:

    • an amount equal to the hourly salary attributed to the lowest paid agency employee who has the necessary skill required to prepare the requested record(s), if at least two hours of agency employee time is needed to prepare a copy of the record(s) requested;
    • the actual cost of the storage devices or media provided to the person making the request in complying with such request; and
    • the actual cost to the agency of engaging an outside professional service to prepare a copy of a record, but only when an agency's information technology equipment is inadequate to prepare a copy, if such service is used to prepare the copy.  

    Once the requested records are prepared, you may receive the records via email, fax, paper, CD/DVD, or USB.  Records are available for inspection, by appointment, on business days between 8:30 a.m. to 4:30 p.m. at the Records Access Office, 200 Southern Boulevard, Albany, New York 12209.You may schedule an appointment for in-person inspection of records by calling 518-436-2840.

    Right to Appeal

    Under provisions of the Public Officers Law, you may appeal a FOIL determination.  If you desire to submit such an appeal, you must do so within 30 days of the written response to your FOIL request. Please include a copy of the original request for records and a copy of the FOIL response letter you received along with your appeal letter to: 

    FOIL Appeal Officer
    New York State Thruway Authority
    200 Southern Boulevard
    Albany, NY 12209
    [email protected] 

    You will be informed in writing of the decision within ten business days of our receipt of such an appeal.  Please indicate the FOIL Request Number when corresponding on this subject.

    Subject Matter List 

    PUBLIC OFFICERS LAW
    Committee on Open Government 

    Section 87(3)(c) “a reasonably detailed current list by subject matter, of all records in the possession of the agency, whether or not available under this article.”

    The following is a current list of records, by subject matter, that are maintained by this agency.  Some of the listed records may be exempt from disclosure pursuant to the Freedom of Information Law. 

    FOIL Request Subject Matter List - - Review Date: 12/30/2023

    • Accident Reports
    • Accounts Payable Related Print-Outs and Listings
    • Accounts Receivable Journal Vouchers
    • Active and Separated Drug and Alcohol Policy Violators (OTETA and USCG)
    • Active Construction Project File
    • Administration and Planning Subject Files
    • Advertising
    • Advertising Device Permits
    • Affirmative Action Program Report Files
    • Affirmative Action Subject Files
    • Affirmative Action Training Records
    • Agency Copies of Decentralized Motor Vehicle Assignment Records
    • Agency wide Affirmative Action Plans and Procedures
    • Agreement Files
    • Aircraft Permits
    • All Employee Payment Records (Except Special Payments)
    • All Payroll Deduction Forms
    • Annual Budget Submission to the Legislature (Small Budget Book)
    • Annual Conference for Employees and Supervisors (ACES) Signature Sheets
    • Annual Departmental Budget Preparation Work Papers
    • Annual Occupational Injuries & Illness Surveys
    • Annual Pesticide/Environmental Reports for DEC
    • Annual Toll Stats
    • Application Development Project Files
    • Applications (E-ZPass)
    • Appropriation Maps (Thruway)
    • Arbitration/Discipline Expenses
    • Arbitrations
    • ASSISST (Aesthetic Services, Selected Improvements, Signage and Secure Trash Program)
    • Auction Records
    • Audit Reports (Fiscal and Toll)
    • Authority Annual Reports
    • Automated Program Listing/Source Code
    • Automated System Files Backup
    • Automated Tape Library System Files
    • Bank Account Files
    • Bank Correspondence
    • Bankruptcy (customers)
    • Billing Documents (contracts)
    • BIN (Bridge Identification Number) Folders
    • Biographies (Board Members, Executive Staff)
    • Bi-weekly Mtce Payroll Processing Records (LAM Closed Pay Periods)
    • Board Meeting Minutes
    • Bond Program
    • Bonds
    • Bridge Culvert Files
    • Bridge Inspection Files
    • Bridge Management Files
    • Bridge Milepost Files
    • Cancelled Bids File
    • Cancelled Checks and Bank Statements
    • Cancelled Payroll Checks
    • Capital Program & Capital Budget Files
    • Capital Project Files
    • Cash Account Controls
    • Cash Account Investment Records
    • Centralized Department of Civil Service Eligible List Files
    • Chairman's and Executive Staff's Daybooks
    • Change Fund Transfer
    • Charge Account Program Records
    • Charge Account Program Toll Charge Write-Offs and Account Balance Adjustments
    • Civil Service Lists
    • Class Rosters (Training)
    • Classification Files (Positions)
    • Code Compliance Records
    • Collector Money Bag and Ticket Box Reports (prior to 11/14/2020)
    • Collector Tour of Duty Reports & Unvalidated Deposit Slips (prior to 11/14/2020)
    • Compensation (Committee) Files
    • Complaint Files (Equal Opportunity)
    • Computer Run Scheduling Records
    • Confidential Personnel & Labor Relations Files
    • Construction/Installation Records for ITS/Toll Equipment
    • Consultant Files
    • Consultant Project Files (Copies)
    • Contract Drawings
    • Contract Files
    • Contract Management System (CMS) Generated Journal Voucher (JV17)
    • Contract Negotiation Files
    • Contract Purchasing Files
    • Contract Sub-ledger
    • Contracts Management Insurance
    • Contracts/Agreements
    • Copies of Contract Related Purchase Requisitions, Orders, Billing Records and Procurement Files for Data Processing Services
    • Copies of Non-Contract Related Purchase Requisitions, Orders, and Billing Records for Data Processing Services
    • Corrective Action Files (Technology)
    • Correspondence (E-ZPass)
    • Course Information Records
    • Course Registration Processing Records
    • Credit Card Revenue
    • Customer E-Mails
    • Customer Feedback
    • Customer Reports
    • Daily Job Labor Card Adjustment/Discrepancy (TA52412)
    • Daily Labor Cards
    • Daily Toll Stats, Monthly Commercial Barrier Revenue and Monthly Bridges & Barriers Revenue Comparison
    • Daily Work Plans
    • Data Documentation
    • Data Processing Hardware Documentation
    • Data Processing Policies and Operating Procedures
    • Data Processing Procurement Files
    • Data Processing Unit Subject Files
    • Data Systems Specifications
    • Data/Database Dictionary Records
    • Daybooks/General Administrative Records
    • Decentralized (Authority) Eligible List Files
    • Deferred Compensation Records
    • Delivery of Uniforms (Toll Collection) (prior to 11/14/2020)
    • Department of Motor Vehicle (DMV) Records
    • Developers Plan Review Files (Environmental)
    • Dig Safely Files
    • Disaster Preparedness and Recovery Plans
    • Disaster Response and Recovery Records
    • Disciplines
    • Discrimination
    • Disposal of Surplus Items
    • Division Employee Files
    • Division Hazardous Waste Management Files
    • Division Mobile Medical Files
    • Division Photo ID Records
    • Documents to Support Annual Budget Request
    • Drug and Alcohol Education and Training Records
    • Drug and Alcohol Program Subject Files
    • Drug and Alcohol Testing (OTETA and USCG)
    • Educational Materials and Brochures
    • Eligible Lists
    • E-Mail Messages
    • Emergency Services Records
    • Employee Benefits Records
    • Employee Eligibility Verification
    • Employee Files
    • Employee Hazardous Substance Exposure Records
    • Employee Internet Use Logs
    • Employee Medical Files
    • Employee Mobile Medical Records
    • Employee Occupational Injury Incident Logs and Records
    • Employee Organizational Leave (EOL)
    • Employee Recognition Database
    • Employee Recognition Supporting Documentation
    • Employee Summary Service Records
    • Employee Time and Attendance Records
    • Employee Training History
    • Employee Travel Payment Files
    • Employee Uniform Orders (prior to 11/14/2020)
    • Employment Applications for Non-Hires
    • Employment Eligibility Verification Files
    • Employment Inquiry Files
    • Energy Reduction Program
    • Environmental
    • Environmental and Recycling Files for Division Facilities
    • Environmental Audit
    • Environmental Litigation
    • Environmental Maintenance & Operations Records
    • Environmental Project Files
    • Equipment and Furniture Inventories
    • Equipment Control Records
    • Equipment Incidents
    • Equipment Maintenance Records
    • Equipment Reference Books
    • Equipment, Tool and Furniture Inventories
    • Ethics
    • Ethics Filing
    • Examination Administrative Files
    • Examination Development Files
    • External Publications, Brochures and Pamphlets
    • E-ZPass Statements
    • Facility Maintenance Work Order Files and Logs
    • Facility Management Subject Files
    • Fatality Reports
    • Federal Aid Records (Emergency)
    • Federal Aid Records (Transportation)
    • Federal Funding Files
    • Financial History
    • Financial Management System Database Tables And Ledgers
    • Financial Management System Maintenance
    • Financial Systems Data Documentation
    • Financial Systems Special Project Files
    • Fingerprint Files
    • Fire Safety Education and Training Records
    • Fire Safety Program Records
    • Forms Inventory Records
    • Freedom of Information (FOIL) Requests and Appeals
    • Garage Evaluations
    • Garage Invoices/Documentation
    • Garnishments, Tax Levies, Support Records
    • General Administrative and Planning Subject Files
    • General Administrative Files
    • General Administrative Records/Daybooks
    • General Correspondence and Subject Files
    • General Correspondence
    • General Ledger Summary Listings
    • GIS Maps, Documents, and Records
    • GIS Residency Sheet Map
    • Green Thumb Files
    • Grievances
    • Hazardous Waste Manifests/Annual Reports
    • Health & Safety Code & Regulations Variance Files
    • Health Insurance Files
    • Help Desk Telephone Logs and Reports
    • Highway Culvert Inspection
    • Highway Management General Subject files
    • Historical Reference Information
    • IBM Reports
    • Impound Reports
    • Impounded or Abandoned Vehicle Records
    • Incident and Investigation Records
    • Incident and Traffic Management Records
    • Incidents/Accident Reports
    • Information Resources Management and Data Processing Services Plans
    • Infrastructure, Inventory and Inspection System (IIIS)
    • Input Documents (Data)
    • Inspection Contracts (Bridge)
    • Internal Audit Policies and Procedures
    • Internal Audit Reports and Responses
    • Internal Control Review Reports
    • Internal Control Policies and Directives
    • Inventories of Circuits
    • Investment Records
    • IT Employee Files
    • IT Project and Related Procurement Files
    • Job Applications and Resumes
    • Job Postings
    • Job Set-up Record Data Entry Worksheets and Log
    • Journal Vouchers and Backup
    • Journal Vouchers for Labor (JV44L)
    • Judgments
    • Lab Data (Environmental)
    • Labor Relations Arbitrations
    • Land Transactions
    • Lease Files
    • Legal Project Files
    • Legislation
    • Lists of Employees Who Handle Toxic Substances
    • Litigation Claims
    • Lost and Found Property Records (T-29)
    • M/C Life Insurance Records
    • Mail Pickup and Delivery Records
    • Maintenance & Operations Records
    • Maintenance Contract and/or Agreement Files
    • Maintenance Directives
    • Maintenance Management System (MMS)
    • Manual Journal Vouchers with Backup
    • Marketing Contracts Including Contacts to Fulfill Information Requests
    • Military Leave Records
    • Minority and Women-Owned Business Development Quarterly Utilization Reports
    • Minutes, Agendas, Meeting Files and Recordings of Thruway Authority Board
    • MMS (Maintenance Management System) System Operations
    • Money Bag & Ticket Box Reports (prior to 11/14/2020)
    • Monthly and Routine Work Production Reports
    • Monthly Deposit Slip Error Report (prior to 11/14/2020)
    • Monthly Financial Report Preparation
    • Monthly Origin and Destination Reports
    • Monthly Toll Stats
    • Motor Vehicle Maintenance Records
    • Motor Vehicle Records
    • Navigators Report of Obstruction
    • Negotiations Materials
    • Network Fiber Birth Certificates
    • Network Implementation Project Files
    • News Clippings
    • Non-Contract Maintenance
    • Non-Contract Purchasing Files
    • Non-Financial Account History
    • Non-Revenue E-ZPass Database for Fleet Vehicles and Equipment
    • Non-Revenue E-ZPass Tag Related Files
    • Notes on Account (E-ZPass)
    • Notice of Benefit Reimbursement Charges (Toll Collection) (prior to 11/14/2020)
    • Notices of Intention
    • Occupancy Permits
    • Office Equipment Maintenance Records
    • Office Supplies and Commodities Disbursement Records
    • OMEOP (Office of Maintenance Engineering and Operations)  General Project Files
    • Operating System and Hardware Conversion Plans
    • OT (Overtime) Lists
    • Outreach Program Records
    • Parking Permit Applications
    • Parking Permit Assignment Records
    • Part-Time Toll Collector Distribution List (prior to 11/14/2020)
    • Part-Time Toll Collector Terminations (PTTC Term) (prior to 11/14/2020)
    • Part-Time Toll Collector Test (prior to 11/14/2020)
    • Paycheck and Advice Transmittal Reports NYPAY 135
    • Paycheck Distribution Records
    • Payroll Deduction Listings
    • Payroll Processing Records
    • Payroll Processing Reports
    • PERB (Public Employees Relations Board) Cases
    • Permit Plus System
    • Permits
    • Personal History Files
    • Personnel Transactions
    • Petty Cash/Check Records
    • Photo ID Records
    • Photo Lab /
    • Physical Plant Maintenance/Operations Reference Drawings and Files
    • Physical Plant Systems Monitoring and Inspection Records - HQ
    • PIN (Project Identification Number) Timesheets
    • Plan Sales Files (Construction)
    • Policies and Procedures (E-ZPass)
    • Position Posting Results
    • Pre-1980 Engineering Records
    • Press Releases
    • Print Files
    • Print Files Source Data (IBM Mainframe Only)
    • Procurement Integrity Files
    • Program Unit Budget Files
    • Project Files (Design)
    • Project Files (long-term, Design)
    • Projects/Studies
    • Property Damage and Equipment Claims
    • Property Damage Reports
    • Property Damage, Equipment Damage, Patron Claims
    • Property Encroachment Files
    • Property Records Inventory
    • Publication and Reproduction Files
    • Purchase Records NOT Related to Agency-Let Contracts
    • Purchase Records Related to Agency Let Contracts
    • Purchases
    • Quarterly Toll Stats
    • Railroad Crossings Files
    • Real Property Thruway
    • Reasonable Accommodations
    • Record of Filling Shift Vacancy (Toll Collection) (prior to 11/14/2020)
    • Record Storage Files
    • Records Associated with NYSDMV Inspection
    • Records Disposal Files
    • Records Inventory Database
    • Recruitment Files
    • Recruitment Plans and Reports
    • Regulation Books and Manuals
    • Remediation Projects
    • Report of Work Availability by Part-Time Toll Collectors (prior to 11/14/2020)
    • Reports from Financial Management System
    • Reports of Charge Account Program Records
    • Request For Proposal (RFP) Files
    • Requisitions
    • Research
    • Resolved Toll Collector Shortages (prior to 11/14/2020)
    • Retention Schedules
    • Revenue Accounting
    • Revitalization Program Files
    • Routine Administrative Policies & Procedures
    • Routine Administrative Publications
    • Routine Operational Plans
    • Routine Schedule Records
    • Rules and Regulations
    • Safety Awards
    • Safety Publications
    • Safety Reports
    • Safety Training Class Rosters
    • Sales Tax Records
    • Schedule for Toll Collection Personnel (prior to 11/14/2020)
    • Schoharie Creek Bridge Collapse
    • Section Facility Maintenance Job Files and Logs
    • SEQRA- State Environmental Quality Review Act
    • Service Area Records
    • Shared Services Files
    • Shopfax (System, Thruway, State Police vehicles and equipment)
    • Sign Orders and Files
    • Site/Equipment Support Files (Information Technology)
    • Six Month Stock Issue Requisitions Report (Inventory 009C)
    • Software Review Files
    • Special Hauling Permit Trip Authorization/Receipt Tickets
    • Special Hauling Permits
    • Special Payments Records (Employees)
    • Special Project Files
    • Special Termination Files
    • Specific HazMat and Safety Training
    • Status Change Reports (Labor Relations)
    • Storm Activity Records
    • Strategic Files
    • Structure Inspection Files
    • Study-related Files (Long Range Planning)
    • Subject and Correspondence Files
    • Subject Files
    • Subpoenas
    • Summary Computer Usage Report
    • Summary Personnel Records
    • Supplies, Commodities and Parts Disbursement Records
    • Supplies, Commodities and Parts Inventories
    • Surplus Property Disposition Records
    • Survivor Death Benefit Records
    • System Development and Implementation
    • System Files Backup - Computer Aided Dispatch (CAD) Systems Only
    • System Users Access Records
    • Tag History
    • Tandem (Trailer) Reports
    • Tandem Trailer Files
    • Tape Library Control Records (IBM Mainframe Only)
    • Tax Parcel Maps
    • Technical Program Documentation
    • Technical Toll System Program Documentation
    • Telecommunications Use Logs and Reports - Electronic Call Accounting Records
    • Telephone Bills and Credits
    • Telephone System Documentation
    • Tenant Records (when Authority is the tenant)
    • Terrific New Thoughts (TNT) Program Files
    • Test Database/Files
    • Thruway Authorized Towing Garage Records
    • Thruway Insurance Claims Records
    • Thruway Maintenance Worker (TMW) Training Records
    • Thruway Occupancy Permits
    • Thruway Real Property Disposals and Acquisitions
    • Thruway Work Permits
    • Thruway Insurance Policies
    • Thruway Real Property Easements
    • Thruway Real Property Leases
    • Thruway Real Property Sales and Acquisitions
    • Thruway Real Property Transfers of Jurisdiction
    • Timekeeper Source Documents
    • Toll Audit Discrepancy Files (prior to 11/14/2020)
    • Toll Collection General Records (prior to 11/14/2020)
    • Toll Collection Subject files (prior to 11/14/2020)
    • Toll Collector and Maintenance Job Applications and Resumes (prior to 11/14/2020)
    • Toll Collector and Manager Employee File (prior to 11/14/2020)
    • Toll Collector Exception Paperwork (prior to 11/14/2020)
    • Toll Collector Monthly Performance Reports (prior to 11/14/2020)
    • Toll Collector Online Work History (prior to 11/14/2020)
    • Toll Collector Tour of Duty Reports (prior to 11/14/2020)
    • Toll Collector Validated Deposit Slips & Associated Errors (prior to 11/14/2020)
    • Toll Increase (prior to 11/14/2020)
    • Toll Manager Tour of Duty Reports (prior to 11/14/2020)
    • Toll Revenue Backup Information (prior to 11/14/2020)
    • Toll Station Cleaning Report (prior to 11/14/2020)
    • Toll Tickets, Military Passes, Bill Detections & Parking Permits (prior to 11/14/2020)
    • Tool Complements
    • Tool Inventories
    • Tools and Property Records
    • Tower Program
    • Toxic Substance Information, Training & Education
    • Traffic and Toll Revenue Reports
    • Traffic Comparisons
    • Traffic Reports
    • Training & Security Records
    • Training Course Information
    • Training/Development Attendance Roster
    • Transaction History (Toll/Non-Toll)
    • Transportation Statistics Subject Files
    • Travelers' Services Subject Files
    • Tuition Reimbursement Program Records
    • Unit 1 and Unit 2 Transfer Lists
    • Unsatisfactory Performance Rating Appeal Board Records
    • Unsuccessful Consultant Proposals/Letters of Interest/Construction Bid Proposals
    • Use & Occupancy Permits
    • U-turn Permits
    • Validated Deposit Slip Errors Memoranda
    • Various Inspection Reports, Other than Bridges and Bridge Culverts
    • Vehicle and Equipment Incident/Accident Records
    • Vehicle Incident Records
    • Vehicle Trips Miles & E-ZPass Statistics
    • Vehicle/Equipment Assignments and In-Service Notification
    • Violations (E-ZPass)
    • Visitors Admittance Registration Log and Visitor Logs
    • Vouchers
    • Vulnerability Assessment Files
    • Ward Fueling System
    • Water - Wastewater Records
    • Water Control Files
    • Weekly Report of Detentions
    • Work Orders
    • Work Permit Files
    • Work Requests and Orders
    • Workers' Compensation Files
    • Workers' Compensation Litigation Records