Unpaid Toll Payments
How can I pay an unpaid toll I received on the NYS Thruway?
If you did not have sufficient funds to pay a toll at the time of your transaction, had information collected from your driver's license at the toll booth and received an unpaid toll slip from a toll collector, you may pay your toll if you still have your unpaid toll slip using one of the following methods:
Mail-in Check PaymentFollow the mail-in payment instructions on the slip. Please mail payment to: NYSTA, PO Box 189, Albany NY 12201-0189. Please do not send cash. Make check payable to: NYS Thruway Authority. Your canceled check will be receipt of payment. Please include your driver's license identification number on your check and include your unpaid toll slip with your payment.
Credit Card - PAY ONLINE
*If you received an E-ZPass violation and wish to pay it online please visit www.e-zpassny.com, select violations or
- Pay your Unpaid Toll Online or
- Pay by Telephone at (518) 471-5051, Mon.-Fri 8:00 am - 4:00 pm
Cash/Check Payments at Toll PlazasSubmit cash or a check and your unpaid toll slip at any toll plaza when you are traveling on the Thruway. Please include your driver's license identification number on your check and include your unpaid toll slip with your payment.