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New York State Thruway Authority

For more information call:
Media Relations and Communications
(518) 471-5300

For immediate release: July 8, 2014

WARNING – EMAIL PHISHING SCAM

The New York State Thruway Authority has recently learned of an email phishing scam which appears to be an attempt to collect unpaid tolls.

An example of this email is shown below. 

Please be advised that this is not an authorized communication from E-ZPass, the New York State Thruway Authority or any other toll agency associated with E-ZPass.

We advise you not to open or respond to such a message. The safest thing to do is to delete the email.

The E-ZPass Service Center does not send out email invoices for payment. If you owe money for using E-ZPass on a toll facility, the E-ZPass service center will send an invoice through the US Postal Service for payment.  

If you have any questions about the validity of any message received from E-ZPass, please contact the E-ZPass New York Customer Service Center at 800-333-8655.

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Motorists can sign up for TRANSAlert emails regarding thruway traffic conditions at http://www.thruway.ny.gov/tas/index.shtml

Follow us on Twitter @ThruwayTraffic and @NYSThruway8790

Like us on Facebook at NYS Thruway Authority

Thruway travelers are encouraged to visit www.Thruway.ny.gov  for real-time traffic updates.

To see an interactive map including Google traffic conditions for the Thruway and other roadways in New York State and beyond, go to: http://www.thruway.ny.gov/travelers/map/index.html?layer=traffic.

Thruway Highway Advisory Radio (HAR) stations broadcast traffic advisories, road conditions, and safety tips 24-hours-a-day. HAR frequencies can be found at http://www.thruway.ny.gov/travelers/har/index.html

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